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Axis Bank forex credit card: fees, features & benefits

Axis Bank forex credit card: fees, features & benefits

finance
December 30, 2021
10 min read
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your evergreen traveling partner

a forex card is a foreign exchange prepaid credit card which can be loaded with the currency of the country you are visiting. it eliminates the need to carry cash or cheque. the Axis Bank forex cards are a popular choice in the market as they are used to load numerous currencies and are widely accepted. whether you are traveling abroad for a holiday, official purpose or an emergency, this card will make your trip easier. Axis bank offers a variety of forex cards to cater to the needs of different types of travellers. this article will throw light on different types of forex cards, unique features, application process and more.

what are the types of Axis forex card? 

at the moment, Axis Bank offers three types of forex cards:

  • Axis Multi-Currency forex card
  • Axis World Traveller forex card
  • Axis Diners forex card

below is the comparison between the 3 forex cards based on their features and fees and charges:

type of card

features

fees and charges

Multi-Currency forex card

load up to 16 currencies on a single card and enjoy hassle-free travel across the world
with payWAVE technology, simply wave the card at the POS terminal to complete the transaction

initial sale fee - ₹300+GST
renewal fee - ₹100+GST
add-on card fee - ₹100+GST
encashment fee - ₹100+GST
card replacement fee - varies according to the currency
cash advance fee - 0.5% of the transaction amount

World Traveller forex card 

load 17 most widely used currencies on World Traveller forex card
attractive reward of 500 bonus miles on monthly spend of $1000 

initial sale fee - ₹500+GST
renewal fee - ₹100+GST
add-on card fee - ₹100+GST
encashment fee - ₹100+GST
card replacement fee - varies according to the currency
cash advance fee: 0.5% of the transaction amount

Diners forex card 

this card is accepted at over 22 million merchant outlets around the globe and the cash can be withdrawn from 1 million ATMs
complimentary insurance cover upto ₹2 lakh which provides protection against fraudulent usage or lost card. 

initial sale fee - ₹150+GST
renewal fee - ₹100+GST
add-on card fee - ₹100+GST
encashment fee - ₹100+GST
card replacement fee - $3.00
cash advance fee: 0.5% of the transaction amount

what are the other features and benefits of Axis forex card?

Axis Multi-Currency forex card

  • with locked-in exchange rates, you will not have to pay any cross-currency charges, you can continue to make payments abroad at the same rate at which you load your card.
  • in case of loss/theft of Axis Multi-Currency forex card, you can get assistance with one call. the tripassist feature allows you to block your card, get emergency cash to pay your bills and get assistance on your lost passport.
  • you get complimentary insurance cover up to INR 2 lakhs in case your card gets lost/stolen.

Axis World Traveller forex card

  • this card is accepted in India and globally at over 30 million shopping outlets and more than 1 lakh online stores.
  • with MasterCard’s contactless technology, simply wave the card across the contactless reader and complete your transaction.
  • you can save up to 4% of your money on exchange rates and avoid paying extra fees per transaction.

Axis Diners forex card

  • with this card, you can enjoy all the diners club privileges like complimentary signature champagne, chef’s visit to the table and much more.
  • in case of loss/theft of your card, the tripassist feature enables you to block your card, receive emergency cash to pay your bills or get assistance on your lost passport.
  • with the Axis Diners Forex Card, pay directly at all the Diners enabled merchant outlets (shops, restaurants, grocery stores, and more)  by swiping the card.

how do i apply for Axis forex cards?

  • visit the official website of Axis Bank and click on explore products>forex>forex cards.
  • in the section of travel forex card, click on ‘apply now’.
  • fill in the required details in the application form and click on ‘submit’.
  • once you have submitted the application form, Axis Bank representative will call you to explain the further application process.
  • you can also visit the nearest Axis Bank branch to apply for the forex card.

documents required to apply for this credit card

here is the list of documents required for application:

  • passport
  • duly filled application form which can be downloaded online.
  • VISA
  • airline ticket
  • PAN card

here is the list of documents required when you are reloading the forex card:

  • VISA (required for a new trip)
  • airline ticket (required for a new trip)
  • reload application form (only required if you are reloading your card in an Axis Bank branch, if reloading through mobile app or netbanking, the form is not required)

frequently asked questions (FAQs)

is it necessary to have an Axis Bank account to apply for the forex card?

no, even if you do not have an account with Axis Bank, you can still apply for the forex card.

how long does it take to get the card?

you can walk into the nearest branch of Axis Bank with all the documents required and immediately the card will be issued.

can i use the forex card to withdraw cash?

yes, you can use this card to withdraw cash from any VISA/Mastercard ATM in a foreign country. you can insert the card and select ‘current account’ on the screen and follow the instructions. enter the PIN and select the amount you wish to withdraw in the local currency.

can i swipe the forex card at the merchant establishments?

yes, the forex card can be swiped directly for payments at merchant establishments that accept VISA/Mastercard.

how can i check the balance of my forex card?

- internet banking
- Axis mobile application
- type TCCBAL (space) last 4 digits of your card and send it to 5676782 (from India) or +91 9717000002 (from abroad).

which currencies can be loaded on my forex card?

you can load the following currencies on the forex card:
USD, EUR, SGD, GBP, DKK, CAD, AUD, SEK, JPY, CHF, AED, SAR, THB, HKD, NZD, and ZAR.

what is the process of claiming insurance?

to claim insurance, you can send us an email or you can also visit the nearest Axis Bank branch and submit the following documents:

  • duly filled and signed claim form
  • copy of your passport
  • the statement of Axis forex card
  • medical bills (if you are claiming insurance for a medical emergency)
  • FIR copy (in case you have lost the card)

how do i contact the customer service of forex card?

you can dial this number to 040 6717 4100 to get in touch with the customer service representatives of forex card.

what can i do if my card is lost or stolen?

you can immediately call the helpline number 040 6717 4100 to report a lost or stolen card. the customer service representatives will immediately block the card.

once i am back in India, how can i get a refund of the unused balance on my forex card?

the card can be encashed after you return to India. for refund of the unused amount, you can visit the nearest branch, fill the refund form and submit a photocopy of your passport to process the refund.

can i pay my credit card bill on CRED?

yes, you can make your Axis Bank credit card payment on CRED app and earn additional rewards and cashback benefits.