Download CRED
get support on-demand. via the app.
CRED doesn’t have a customer phone line but we do have experts on stand-by to help resolve any problems you might be facing. all you need to get in touch is follow the steps shown below.

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contact CRED customer support

CRED is an exclusive members-only credit card management and bill payments platform that rewards users for paying their credit card bills on time. with CRED you can manage your multiple cards under one roof. you can pay your credit card bills, view your credit card statement, generate autopay requests for your credit card bills, and much more. and if you face any issues while using our services, we have in place an incredible customer care team that is always ready to resolve all your queries instantly. 

CRED does not have any customer care phone number, however, you can reach out to our customer care support through in-app chat or email. CRED customer care is just a click away to help you at every stage. be it answering your queries, addressing grievances/complaints, or collecting feedback, our customer care team is available round-the-clock to help you.

CRED has set up multiple channels through which you can contact the customer care team. you can reach out to the CRED customer care team for any queries related to credit cards, credit card payments, credit card autopay debit, reward points, payment status, etc. you can contact CRED customer care through email, direct messages on Facebook, LinkedIn, Instagram and Twitter, and also through our in-app chat support. here are some of the different ways to contact the CRED customer care team:

how to contact CRED app customer care through chat

you can follow the steps provided below to contact CRED app customer care through chat support and get faster resolutions of your queries:

  • open the CRED app and click on 'get support'
  • it will redirect to a page where you have options to check recent conversations with our support team, FAQs, and raise an issue
  • if you have already reported an issue to our support team, you can check updates through the ‘recent conversations’ link
  • you can check the FAQs section to get answers to some common queries
  • in case you still need more help, click on 'need more help?' to raise an issue and get support from our customer care team
  • click on the query topic from the options provided on the screen or press on 'other issues' to get help on a specific issue
  • our chat support team will help you to get your query resolved

how to contact CRED customer care through social media

You can also contact the CRED customer care team through social media platforms - Facebook, Instagram, Twitter, and Linkedin for any type of queries or support:

  1. Facebook: DM your queries at @support.cred or visit our page - - to like, comment, share, and post.
  2. Instagram: DM your questions at cred_club or scroll the page for the latest updates and offers.
  3. Twitter: to get any kind of support, DM @CRED_support or visit our page - @CRED_club - to get the latest updates and tweets.
  4. LinkedIn: you can also visit CRED's LinkedIn page to get all the latest updates from the organization.

how to escalate your issue to a CRED grievance redressal officer

Grievance officer: Mr. Atul Patro.

if your issue remains unresolved by CRED support, you can escalate it to our grievance officer by clicking the button below. ensure your ticket is open or resolved (within the last 30 days) to proceed.