want to keep track of your credit card transactions to budget your monthly spending? then, you should be viewing your credit card statement regularly. Citibank bank enables you to view as well as download your credit card statement online. read this article to know the ways of obtaining and understanding your credit card statement.
you can register to get your credit card e-statement on your email ID which is paperless and hassle-free. follow the steps given below to know how to register for a credit card statement.
registration for credit card e-statement via internet banking
registration for credit card e-statement via mobile banking
registration for credit card e-statement via Citibank website
you can use your Citibank net banking account to view your credit card statement. you can also download and print the e-statement for the last 18 months if you have registered for e-statement. follow the steps given below to understand how to view your credit card statement.
Citibank allows you to apply for a duplicate Citibank credit card statement. you will receive the duplicate e-statement after 24 hours and the hard copy of the duplicate statement in four working days. follow the steps given below to understand how to obtain the duplicate of your credit card statement.
here are some benefits of opting for Citibank credit card statement:
payment due date
the term payment due date means the date before which the credit card bill payment has to be made to the bank. if the payment is not made before the due date, some charges might be levied upon you as a penalty.
minimum amount due
the term minimum amount due means the minimum amount that needs to be paid before the payment due date. paying this minimum amount creates a good impression of your account. a late fee might be levied on you if you are not able to pay this amount
total amount due
total amount due is the total amount that you owe to the bank after spending from your credit card. this amount has to be paid back to the bank before the due date. make your Citibank credit card payment via CRED to earn additional rewards and cashback.
the term closing balance means the total amount remaining in your card by the end of each statement period.
transaction summary gives you a summary of your spendings on various things. this summary gives you a quick insight into your spendings.
credit card limit is the total amount extended to you by your credit card issuer. you cannot spend beyond the credit limit set by the bank.
available credit limit
the available credit limit is the total balance amount remaining on your credit card in the given statement cycle. this is the amount that you can spend in the current cycle.
available cash limit
the available cash limit is the amount of cash that you can withdraw from an ATM in the current statement cycle of your credit card.
you will receive your monthly credit card statement via courier or post within 7 working days. if you still haven’t received it, you should verify the address provided by you to the bank and check if it is correct by logging into internet banking account by selecting ‘your contact details’. you can contact the Citibank customer care if there is a change in your address. the customer care numbers are 1860-210-2484 for Indian callers and +91-22-4955-2484 for international callers which are available Monday to Saturday (except national holidays) from 9AM to 7PM.
yes, the e-statement sent to in PDF format is password protected. this PDF will be in a 128-bit encrypted format which can be accessed through the unique password. this password will consist of nine alphanumeric containing the first four letters of your name and the five characters of your date of birth in dd/mmm format.
you will receive your monthly credit card statement via email within two working days. if you still haven’t received it, add ‘firstname.lastname@example.org’ in your contacts as the mail may be in your spam or junk mail as the settings in your mail may block it or tag it as spam. you can also verify your email ID and check if it is correct by logging into your internet banking account. click on ‘your contact details’ to verify your email ID. you can also contact the Citibank customer care number for further queries regarding delivery.
no, Citibank will discontinue sending the hard copies of your credit card statements if you opt for e-statements.
if you have a current account in Citibank, you can choose to receive the e-statements daily, weekly or monthly. but if you are a credit card customer, then you will receive your credit card e-statements every month.
you can view the status of your dispute by logging to your internet banking account and clicking on credit card > view dispute Status.
you can send the CDF to email@example.com via email. you can also send it via post:
Citibank N.A., Mail Room, ACROPOLIS, 9th Floor, New Door No.148(Old No.68), Dr Radhakrishnan Salai, Mylapore, Chennai - 600 004.
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai - 600 002.