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how to track RBL credit card application status

how to track RBL credit card application status

December 30, 2021
10 min read
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have you applied for an RBL credit card recently and are not sure about how to check the status of your application? here's a step by step guide along with all the information you need.

how do i check RBL credit card status online?

  1. go to the RBL ‘track your online application status’ page.
  2. enter your ‘reference number’ and ‘mobile number’ in the respective boxes on the page and click on submit.
  3. you will be able to view you RBL credit card application status here.

the various stages of the RBL credit card status are in-progress, dispatched, on-hold, disapproved and no records found. RBL will send you a message if your credit card is dispatched for delivery. in the case of disapproved, no records found and on-hold, you would have to contact the RBL customer care to know the exact reason.

how do i check RBL credit card status offline?

while the online route is much easier, if you do not have access to the internet, you can check your RBL credit card status offline as well. make sure to have the reference number handy before you reach out to the bank.

check application status via customer care

  • you can contact the customer care service of RBL to know your application status. the credit card helpline numbers are 022-6232-7777 and 1800-121-9050. you can also email RBL bank for any queries. the email ID for credit card related query is

check application status via RBL local branch

  • you can also visit the nearest RBL branch and know your RBL credit card application status. you will be asked for your application form number or application reference number to give you an update on the application status.

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frequently asked questions (FAQs)

when can i check my credit card application status?

you will receive an acknowledgement message from RBL bank which will contain your ‘reference number’. after you have received this message, wait for a few days before checking your application status.

my credit card application status shows as ‘rejected’. what should i do?

if your application doesn’t meet the eligibility criteria set by RBL bank, then there are chances of your application for a credit card getting rejected. the various reasons considered for checking eligibility are your CIBIL score, credit card history, income, background check, etc. you can contact the RBL customer care to understand why your credit card has been rejected.

my credit card status shows dispatched, but i haven’t received it yet. what can be the reason?

it may take 3-4 working days for the credit card to be delivered. you can check with the customer care to know the reason behind the delay if you still haven’t received your credit card. after you receive the credit card, make sure to check if the package is securely sealed without any signs of tampering.