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how to check Citibank credit card application status

how to check Citibank credit card application status

finance
December 30, 2021
10 min read
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check your credit card application status with utmost convenience

the credit card range offered by Citibank caters to your numerous lifestyle needs. if you have applied for a Citibank credit card and wish to check the application status then you need not worry. the article below comprises a step by step guide that would help you track your Citibank credit card application status.

how do i check my Citibank credit card application status online?

listed down are the steps that would help you track your Citibank credit card application status online:

  • visit the official website of Citibank - online.citibank.co.in 
  • go to credit cards > track application status
  • further , you will be redirected to the ‘check your credit card application status here’ page
  • you will be asked to fill in the details such as ‘application reference number’ and ‘mobile number’
  • enter the requisite details and submit them to view your credit card application status

in the application process of Citibank credit credit, there are numerous stages that include ‘in-progress’, ‘approved’, ‘on-hold’, ‘disapproved’ and ‘no records found’. once your credit card is dispatched or out for delivery, you will receive a message on your registered mobile number for the same. if you see messages like ‘on-hold’, ‘disapproved’ and ‘no records found’ then it is advised to contact the customer care department of Citibank to know the exact reason.

can i check my Citibank credit card application status offline?
you can easily check your Citibank credit card status offline if you do not have a stable internet connection. you are required to keep your 11-digit application reference number handy while visiting the branch or calling the customer care department.

track your credit card application status by visiting bank branch
visit the nearest Citibank branch to track your credit card application status. the bank executive will ask for your registered mobile number and application reference number so that he can provide you with the details regarding your application status.

check your Citibank application status by calling customer care department
call the customer care department of Citibank to know your credit card application status. customer care department number for Indian callers is 1860-0210-2484 and for international callers the number is +91-22-4955-2484. customer care number for Indian callers is available 24×7.

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frequently asked questions (FAQs)

how long does it usually take for Citibank to process my application?

it takes approximately 21 working days to process and dispatch the Citibank credit card.

my Citibank credit card status shows as ‘dispatched’ but i haven’t received my credit card yet. what should i do?

it takes around 3-4 working days to get the credit card delivered. moreover, if you don’t receive the card, you can contact the customer care department of Citibank to inquire about the same. customer care department number for Indian callers is 1860-0210-2484 and for international callers the number is +91-22-4955-2484.

my credit card application has been rejected, what could be the possible reasons?

your credit card application might get rejected if it doesn’t meet the eligibility criteria set by Citibank. the eligibility criteria depends upon your credit card history, CIBIL score, income, background check, etc. lack in any of the eligibility criteria might lead to rejection of your credit card.
check your free credit score on CRED

when can i check my Citibank credit card application status?

once your credit card application status is acknowledged, the bank will send you an SMS on your registered mobile number. this SMS will comprise your application reference number that would help you in tracking your credit card status. you can check the application status of your credit card on the official website of Citibank.

how long should i wait to reapply for a Citibank credit card?

to re-apply for a Citibank credit card, you should wait for 3 to 6 months. before reapplying for the card, you should work on improving your credit score.

how to apply for a Citibank credit card?

you can apply for a Citibank credit card by visiting the bank’s official website. also, you can contact the 24x7 Citi phone banking services.

does Citibank give instant approval?

there are chances of instant approval of your Citibank credit card if you meet the eligibility criteria.

why did Citibank reject my credit card application?

since the bank has its own eligibility criteria for its credit card schemes; and if a person does not meet this criterion then the application might get rejected.